The Situation

A multi-location dental group came to Tajaret as demand increased across locations.

Growth was happening but consistency was breaking.

Leadership needed a way to scale without adding complexity or staff strain.

The Problem

• Each location handled inquiries differently
• Follow-up depended heavily on staff availability
• Opportunities slipped through the cracks
• Growth felt chaotic and difficult to manage

More traffic would have amplified the problem.

How We Fixed It

We implemented a Component of Decision Acceleration System (DAS) and Growth Acceleration System (GAS) that:

• Standardized how patient inquiries were handled across locations
• Reinforced trust and clarity during the patient decision process
• Created visibility and control without increasing operational load

The system scaled while operations stayed clean.

Results

• Consistent booking process across 100% of locations
• 30–40% improvement in inquiry handling consistency
• Reduced staff workload during peak demand
• Predictable growth without operational stress