The Situation

A local HVAC company wanted to win more emergency and high-intent jobs.

They were visible but often responded too late.

In emergency HVAC, speed decides who gets paid.

The Problem

• Emergency calls weren’t always answered immediately
• Customers chose the first company to respond
• Missed opportunities added up quickly

Quality work didn’t matter if they weren’t first.

How We Fixed It

We installed a speed-focused response, which is one of the source components of the Decision Acceleration System (DAS) that:

• Prioritized urgent inquiries instantly
• Reduced response time across all channels
• Ensured no emergency request went unnoticed

Speed became their advantage.

Results

• 2–3x increase in emergency job conversions
• Faster booking for high-intent calls
• More revenue from existing demand
• Stronger competitive positioning in local search