The Situation

A fast-growing HVAC business came to Tajaret after increasing visibility.

Calls were coming in, but operations couldn’t keep up.

Growth was happening, but control was slipping.

The Problem

• Inquiries weren’t handled consistently
• Follow-ups depended on technician availability
• Jobs slipped through the cracks
• Growth created stress instead of profit

More ads would only increase the chaos.

How We Fixed It

We implemented some components of the Growth Acceleration System (GAS) & Decision Acceleration System (DAS), which structured a growth and response system that:

• Standardized how inquiries were handled
• Improved job booking flow and follow-through
• Organized demand without adding staff

The business scaled, without burning out the team.

Results

• 30–40% improvement in inquiry handling consistency
• Better job scheduling control
• Reduced internal stress during busy periods
• Predictable growth without operational overload